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Warranty Claim Ticket

Encountering a warranty issue with your floor? Share the details with us and please include photos or videos to help assist you more effectively.

Contact your local Costco if you are missing your receipt
example: US L4=11= 02/19/21 14:33 or Batch - 222498201 & ID - 21 050 found on back of plank or short end of carton. 
Photography must be in-focus, good lighting & clearly show concern. Note: Higher resolution pictures preferred